tag:wedo.statuspage.io,2005:/historyWEDO Status - Incident History2024-03-29T05:22:39ZWEDOtag:wedo.statuspage.io,2005:Incident/199982572024-02-16T10:27:53Z2024-02-16T10:27:53ZIncreased latency due to issues at our hosting provider<p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>10:27</var> UTC</small><br><strong>Resolved</strong> - The incident has been resolved. It involved increased network latency due to an ongoing DDoS attack against our hosting provider, which was not specifically targeted at your services. The hosting provider has implemented mitigation measures, improving network connectivity and latency, and all services are now available and healthy. No data loss occurred during this incident.<br /><br />L'incident a été résolu. Il s'agissait d'une augmentation de la latence du réseau due à une attaque DDoS en cours contre notre fournisseur d'hébergement, qui ne visait pas spécifiquement nos services. Notre hébergeur a mis en œuvre des mesures d'atténuation, améliorant la connectivité et la latence du réseau, et tous les services sont maintenant disponibles et sains. Aucune perte de données n'a eu lieu au cours de cet incident.<br /><br />Der Vorfall wurde behoben. Es handelte sich um eine erhöhte Netzwerklatenz aufgrund eines laufenden DDoS-Angriffs auf unseren Hosting-Provider, der sich nicht speziell gegen unsere Dienste richtete. Unser Hosting-Anbieter führte Maßnahmen zur Schadensbegrenzung durch, verbesserte die Konnektivität und die Netzwerklatenz, und alle Dienste sind nun wieder verfügbar und gesund. Bei diesem Vorfall kam es zu keinem Datenverlust.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>09:41</var> UTC</small><br><strong>Monitoring</strong> - A fix has been put in place at Exocale. We are monitoring the situation.<br /><br />Un correctif a été mis en place chez Exocale. Nous suivons l'évolution de la situation.<br /><br />Bei Exocale wurde eine Korrektur vorgenommen. Wir beobachten die Situation.<br /><br />https://exoscalestatus.com/incidents/161731</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>08:58</var> UTC</small><br><strong>Identified</strong> - The issue has been identified at our provider Exoscale. You can follow updates on their status page: https://exoscalestatus.com/incidents/161731<br /><br />Le problème a été identifié chez notre fournisseur Exoscale. Vous pouvez suivre les mises à jour sur leur page de statut : https://exoscalestatus.com/incidents/161731<br /><br />Das Problem wurde bei unserem Provider Exoscale identifiziert. Sie können Updates auf der Statusseite verfolgen: https://exoscalestatus.com/incidents/161731</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>08:40</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an increased latency in WEDO.<br /><br />Nous enquêtons actuellement sur une augmentation de la latence dans WEDO.<br /><br />Wir untersuchen derzeit eine erhöhte Latenzzeit in WEDO.</p>tag:wedo.statuspage.io,2005:Incident/198376192024-01-26T13:48:13Z2024-01-26T13:48:13ZFailed deployment<p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>13:48</var> UTC</small><br><strong>Resolved</strong> - This incident has been solved. <br /><br />Dieser Vorfall wurde aufgeklärt. <br /><br />Cet incident a été résolu.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>13:41</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results. We are sorry for this issue.<br /><br />Un correctif a été mis en place et nous surveillons les résultats. Nous sommes désolés pour ce problème.<br /><br />Es wurde eine Korrektur vorgenommen und wir beobachten die Ergebnisse. Wir entschuldigen uns für dieses Problem.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>13:12</var> UTC</small><br><strong>Identified</strong> - The new deployment can't connect to the database. We are investigating and looking for a fix.<br /><br />Le nouveau déploiement ne peut pas se connecter à la base de données. Nous enquêtons et cherchons une solution.<br /><br />Die neue Bereitstellung kann keine Verbindung zur Datenbank herstellen. Wir untersuchen das Problem und suchen nach einer Lösung.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>13:07</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>13:06</var> UTC</small><br><strong>Investigating</strong> - WEDO is unaccessible following a failed development. We are investigating.<br /><br />WEDO est inaccessible suite à un développement raté. Nous enquêtons.<br /><br />WEDO ist nach einer Fehlentwicklung nicht mehr erreichbar. Wir sind dabei, dies zu untersuchen.</p>tag:wedo.statuspage.io,2005:Incident/195042952023-12-22T06:46:32Z2023-12-22T06:46:32ZExpired SSL certificates<p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>06:46</var> UTC</small><br><strong>Resolved</strong> - We've update the SSL certificate in the affected server. The issue is now resolved. Sorry for the inconvenience. <br /><br />Nous avons mis à jour le certificat SSL du serveur concerné. Le problème est maintenant résolu. Nous sommes désolés pour la gêne occasionnée. <br /><br />Wir haben das SSL-Zertifikat auf dem betroffenen Server aktualisiert. Das Problem ist nun behoben. Wir entschuldigen uns für die Unannehmlichkeiten.</p><p><small>Dec <var data-var='date'>22</var>, <var data-var='time'>06:39</var> UTC</small><br><strong>Investigating</strong> - One of our service didn't refresh it's SSL certificate. We are investigating the issue.<br /><br />Un de nos services n'a pas rafraîchi son certificat SSL. Nous enquêtons sur ce problème.<br /><br />Einer unserer Dienste hat sein SSL-Zertifikat nicht aktualisiert. Wir sind dabei, das Problem zu untersuchen.</p>tag:wedo.statuspage.io,2005:Incident/194787002023-12-19T11:26:58Z2023-12-19T11:26:58ZWEDO is currently facing some issues. We are working on a solution<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>11:26</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>11:25</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>11:25</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>11:02</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:wedo.statuspage.io,2005:Incident/192339692023-11-28T13:09:45Z2023-11-28T13:09:45ZTimeout and slow response time<p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>13:09</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>12:59</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented, we are monitoring the situation.<br /><br />Ein Fix wurde implementiert, wir beobachten die Situation.<br /><br />Un correctif a été mis en place, nous surveillons la situation.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>12:50</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:wedo.statuspage.io,2005:Incident/191051252023-11-13T08:47:47Z2023-11-13T08:47:47ZElevated errors in our API // Erreurs élevées dans notre API<p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>08:47</var> UTC</small><br><strong>Resolved</strong> - EN: A fix has been implemented we are monitoring the situation.<br /><br />FR: Un correctif a été mis en place et nous suivons l'évolution de la situation.<br /><br />DE: Ein Fix wurde implementiert und wir beobachten die Situation.<br /><br /><br />Issue detail:<br />We've had an unexpected large number of connection to the new version. We've had to increase the number of available connections on the server. The issue is now solved and won't come back.</p><p><small>Nov <var data-var='date'>13</var>, <var data-var='time'>08:36</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating the issue.<br /><br />Nous enquêtons actuellement sur ce problème.<br /><br />Wir untersuchen das Problem derzeit.</p>tag:wedo.statuspage.io,2005:Incident/184677182023-09-11T10:57:54Z2023-09-11T10:57:54ZPanne du réseau de l'hébergeur // Hosting provider network outage // Ausfall des Netzwerks des Hosting-Anbieters<p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>10:57</var> UTC</small><br><strong>Resolved</strong> - All things are back to normal on our side.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>10:51</var> UTC</small><br><strong>Monitoring</strong> - Un correctif a été mis en place par Exoscale. Nous surveillons la situation. <br /><br />A fix has been implemented by Exoscale. We are monitoring the situation. <br /><br />Exoscale hat eine Korrektur vorgenommen. Wir beobachten die Situation.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>10:43</var> UTC</small><br><strong>Identified</strong> - Il y a un problème avec notre hébergeur Exoscale. L'incident peut être suivi ici : https://exoscalestatus.com/incidents/79994<br /><br />There's a issue with our hosting provider Exoscale. The incident can be followed here: https://exoscalestatus.com/incidents/79994<br /><br />Es gibt ein Problem mit unserem Hosting-Anbieter Exoscale. Der Vorfall kann hier verfolgt werden: https://exoscalestatus.com/incidents/79994</p>tag:wedo.statuspage.io,2005:Incident/184179872023-09-07T06:52:04Z2023-09-07T06:52:04ZSlow response time and websocket connection<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>06:52</var> UTC</small><br><strong>Resolved</strong> - The incident has been resolved.<br /><br />L'incident a été résolu.<br /><br />Der Vorfall ist inzwischen geklärt.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>06:38</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating the issue</p>tag:wedo.statuspage.io,2005:Incident/180302112023-08-02T09:28:00Z2023-08-02T11:04:00ZWEDO unavailable<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>09:28</var> UTC</small><br><strong>Resolved</strong> - One query created a concurrent access issue and locked the database. We deleted the blocking query and unlocked the database to restore access to the platform. This resulted in WEDO being unaccessible for around 15 minutes.<br /><br />Une requête a créé un problème d'accès concurrent et a bloqué la base de données. Nous avons supprimé la requête bloquante et déverrouillé la base de données pour rétablir l'accès à la plate-forme. WEDO a donc été inaccessible pendant une quinzaine de minutes.</p>tag:wedo.statuspage.io,2005:Incident/160642952023-02-08T16:06:39Z2023-02-08T16:06:39ZCan't access WEDO from certain operators<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>16:06</var> UTC</small><br><strong>Resolved</strong> - The incident has now be resolved by Exoscale.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>15:19</var> UTC</small><br><strong>Monitoring</strong> - The traffic seems to have been recovered. We are monitoring the situation.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>15:08</var> UTC</small><br><strong>Identified</strong> - The issue has been identified in Exoscale. The update to this issue can be followed on Exoscale status page: https://exoscalestatus.com/incidents/ffecfd1d-8e43-4fb2-9dbe-a33cac0d6a2b/</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>14:30</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an incident. It seems related to the network operator Swisscom that doesn't resolve the DNS correctly.</p>tag:wedo.statuspage.io,2005:Incident/158608552023-01-17T10:54:57Z2023-01-17T10:54:57ZWEDO is not responding<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>10:54</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>09:59</var> UTC</small><br><strong>Monitoring</strong> - A fix seems to have been done on Exoscale side, we are now monitoring the situation. WEDO is operational again. You might still experience a few issues until it's totally fixed.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>09:53</var> UTC</small><br><strong>Identified</strong> - The issue is with our hosting provider Exoscale. The issue is with private networking, you can follow the updates directly here: https://exoscalestatus.com/incidents/51ac09b2-4fed-4d9b-a551-e26da6f4e1f0/</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>09:50</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating the issue.</p>tag:wedo.statuspage.io,2005:Incident/104337752022-06-29T14:54:37Z2022-06-29T14:54:37ZCan't access and upload files // Impossible d'accéder aux fichiers et de les télécharger<p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>14:54</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>13:09</var> UTC</small><br><strong>Monitoring</strong> - EN: The domain has just been restored. Caching on the internet resolvers (not in our control) may need to expire before the resolution being restored at its nominal state<br /><br />FR: Le domaine vient d'être restauré. La mise en cache des résolveurs Internet (que nous ne contrôlons pas) peut devoir expirer avant que la résolution ne soit restaurée dans son état nominal.<br /><br />DE: Die Domäne wurde soeben wiederhergestellt. Die Zwischenspeicherung auf den Internet-Resolvern (die nicht in unserer Kontrolle liegen) muss möglicherweise ablaufen, bevor die Auflösung in ihrem nominalen Zustand wiederhergestellt wird</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>09:46</var> UTC</small><br><strong>Update</strong> - EN: The issue is related with DNSSEC at the .io TLD level. Exoscale are going to disable DNSSEC on exo.io domain as a workaround.<br /><br />FR: Le problème est lié au DNSSEC au niveau du TLD .io. Exoscale va désactiver le DNSSEC sur le domaine exo.io comme solution de contournement.<br /><br />DE: Das Problem hängt mit DNSSEC auf der Ebene der TLD .io zusammen. Exoscale wird DNSSEC auf der exo.io Domain als Workaround deaktivieren.</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>09:41</var> UTC</small><br><strong>Update</strong> - EN: Exoscale as escalated the issue to nic.io (TLD)<br /><br />FR: Exoscale a signalé le problème à nic.io (TLD)<br /><br />DE: Exoscale hat das Problem an nic.io (TLD) weitergegeben</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>08:51</var> UTC</small><br><strong>Identified</strong> - The issue is around DNS resolution for .io domains and is not related to our infrastructure. You can follow the update here: https://exoscalestatus.com/incidents/8b9ce6e7-5733-44e3-bfb8-44badfa42ccc/<br /><br />Le problème concerne la résolution DNS des domaines .io et n'est pas lié à notre infrastructure. Vous pouvez suivre la mise à jour ici : https://exoscalestatus.com/incidents/8b9ce6e7-5733-44e3-bfb8-44badfa42ccc/</p><p><small>Jun <var data-var='date'>29</var>, <var data-var='time'>08:49</var> UTC</small><br><strong>Investigating</strong> - It's currently impossible to access files and upload new ones into WEDO.<br /><br />Il est actuellement impossible d'accéder aux fichiers et d'en télécharger de nouveaux dans WEDO.</p>tag:wedo.statuspage.io,2005:Incident/89029822021-12-21T13:27:39Z2021-12-21T13:27:39ZVery high latency creating out of memory crashes<p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>13:27</var> UTC</small><br><strong>Resolved</strong> - The system is back online.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>13:26</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>13:17</var> UTC</small><br><strong>Monitoring</strong> - We've reverted to an older version and are monitoring the situation.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>12:40</var> UTC</small><br><strong>Identified</strong> - We have a issue with our latest deployment so we decided to block access while reverting the changes.</p><p><small>Dec <var data-var='date'>21</var>, <var data-var='time'>12:38</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:wedo.statuspage.io,2005:Incident/88953952021-12-20T17:23:09Z2021-12-20T17:23:09ZElevated error rate<p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>17:23</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>16:49</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>14:10</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue that is generating an elevated number of errors.</p>tag:wedo.statuspage.io,2005:Incident/88537042021-12-18T19:02:18Z2021-12-18T19:02:18ZMeeting topics deployment<p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>19:02</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>13:42</var> UTC</small><br><strong>Scheduled</strong> - ## English version<br />We will be undergoing scheduled maintenance to update WEDO to the latest version code named "Meeting Topics".<br /><br />The maintenance period will occur in two phases:<br />The first maintenance phase will begin at 9:00am and will last for a maximum of 3 hours. During this first phase, you will not be able to connect to WEDO. In the second phase, WEDO will be accessible again except for the Meetings module which will be under maintenance for an additional 3 hours.<br /><br />The maintenance period will last about 6 hours in total.<br /><br />## Version française<br />Nous allons procéder à une maintenance programmée pour mettre à jour WEDO vers la dernière version nommée "Meeting Topics".<br /><br />La période de maintenance se déroulera en deux phases :<br />La première phase de maintenance commencera à 9h00 et durera au maximum 3 heures. Pendant cette première phase, vous ne serez pas en mesure de vous connecter à WEDO. Lors de la deuxième phase, WEDO sera à nouveau accessible, à l'exception du module Réunions qui sera en maintenance pendant 3 heures supplémentaires.<br /><br />La période de maintenance durera environ 6 heures au total.</p>tag:wedo.statuspage.io,2005:Incident/86591832021-11-22T12:26:42Z2021-11-22T12:26:42ZIncreased latency to access WEDO<p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>12:26</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>09:39</var> UTC</small><br><strong>Monitoring</strong> - Issue has been mitigated by Exoscale, we're monitoring the situation</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>09:16</var> UTC</small><br><strong>Identified</strong> - Exoscale has identified the issue. Mitigation is in progress.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>09:15</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>09:14</var> UTC</small><br><strong>Investigating</strong> - The issue is being investigated by Exoscale: Internet increased latency and packet loss. Follow the updates here: https://exoscalestatus.com/incidents/2ae9f49f-36ce-4067-b4bd-a174416ef4f1/</p>tag:wedo.statuspage.io,2005:Incident/81542932021-10-05T04:55:03Z2021-10-05T04:55:03ZPlatform is inaccessible following a dependency update<p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>04:55</var> UTC</small><br><strong>Resolved</strong> - The change has been rollback is everything is back to normal.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>04:47</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating the issue and are preparing a rollback of the changes.</p>tag:wedo.statuspage.io,2005:Incident/80453412021-09-21T15:20:32Z2021-09-24T12:26:15ZLogin page fails for certain users<p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>15:20</var> UTC</small><br><strong>Resolved</strong> - We've deployed a final fix. It's now possible to create users again.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>12:02</var> UTC</small><br><strong>Update</strong> - The fix has been pushed and we are waiting and monitoring the situation to be sure it's fixed. Currently we've blocked the creation of new users until the issue is totally fixed.<br /><br />We are sorry for the inconvenience.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>11:42</var> UTC</small><br><strong>Monitoring</strong> - We've identified the issue. It's related to our external service that processes our billing. We've mitigated the issue.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>11:03</var> UTC</small><br><strong>Identified</strong> - Some users can't login to WEDO.</p>tag:wedo.statuspage.io,2005:Incident/74240922021-07-06T12:18:53Z2021-07-06T12:18:53ZSome WEDO networks are inaccessible for certain users<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>12:18</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>11:53</var> UTC</small><br><strong>Monitoring</strong> - DNS resolution has been restored. We are monitoring the situation.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>11:23</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>11:13</var> UTC</small><br><strong>Identified</strong> - Some WEDO networks are inaccessible for certain users. Our DNS partner is currently experiencing degraded performance with their name servers in some regions. The problem has been identified to be on the Exoscale side and can be tracked here:<br />https://exoscalestatus.com/incidents/aa2881ee-fed6-4d1d-83ba-88fee6717391/</p>tag:wedo.statuspage.io,2005:Incident/71362172021-06-01T08:05:49Z2021-06-01T08:05:49ZSome WEDO networks are not accessible<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>08:05</var> UTC</small><br><strong>Resolved</strong> - The issue seems like it's now resolved.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>07:19</var> UTC</small><br><strong>Monitoring</strong> - Exoscale is investigating the issue. The issue is affecting a small portion of our customers. By refreshing the browser multiple times the DNS ends up by resolving the subdomain. We are waiting on news from Exoscale.</p><p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>06:52</var> UTC</small><br><strong>Identified</strong> - Some WEDO networks are not accessible. The problem seems to be on the DNS side that doesn't resolve. The problem has been identified to be on the Exoscale side: <br />https://exoscalestatus.com/incidents/57377396-0308-46d4-919b-d5c94576a261/</p>tag:wedo.statuspage.io,2005:Incident/60307952021-01-15T12:14:25Z2021-01-15T12:35:46ZDatabase won't start<p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>12:14</var> UTC</small><br><strong>Resolved</strong> - The issue has been identified and resolved. The database won't start because the user rights on a folder where changed and this stopped the database from starting.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>10:33</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating the issue.</p>tag:wedo.statuspage.io,2005:Incident/45209232020-07-03T07:00:09Z2020-07-03T07:23:51ZLoad balancer cache failing<p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>Resolved</strong> - Downtime due du load balancer cache failing. We had to manually clear the cache and restart the load balancer.</p>tag:wedo.statuspage.io,2005:Incident/32838012019-12-04T12:08:52Z2019-12-08T16:12:20ZProblem with our hosting provider<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>12:08</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.<br /><br />See for more info: https://status.cloudsigma.com/incidents/5rqv6lqz706k</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>10:59</var> UTC</small><br><strong>Update</strong> - You can follow the incident directly on our provider status page: https://status.cloudsigma.com/.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>10:57</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>10:56</var> UTC</small><br><strong>Investigating</strong> - One of our host is unavailable for unknow reasons. The problem is on our hosting side. We are in touch with our hosting provider to resolve this as soon as possible.<br /><br />Un de nos hôtes n’est pas disponible pour des raisons inconnues. Le problème se situe du côté de notre hébergeur. Nous sommes en contact avec notre fournisseur d’hébergement pour résoudre ce problème dans les plus brefs délais.</p>tag:wedo.statuspage.io,2005:Incident/30066062019-09-17T14:00:36Z2019-09-18T05:57:55ZDNS Error<p><small>Sep <var data-var='date'>17</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>17</var>, <var data-var='time'>12:59</var> UTC</small><br><strong>Identified</strong> - We are currently experiencing problems with one of our server. Our development team is actively working to resolve the bug.</p>tag:wedo.statuspage.io,2005:Incident/29214992019-08-27T07:21:59Z2019-09-18T08:05:33ZDowntime due to environment config loss<p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>07:21</var> UTC</small><br><strong>Resolved</strong> - Our app servers lost their environment configuration resulting in our app being inaccessible. The config was reset and the service shortly restored. No data has been lost and the system is now back to normal.</p>